Some of the scans that are uploaded to the scanning service get the status rejected and aren't processed. We are currently looking in to this. Our apologies for the inconvenience.
Posted Jan 21, 2021 - 15:47 CET
Update
We are continuing to investigate this issue.
Posted Jan 21, 2021 - 15:37 CET
Investigating
Some of the scans that are uploaded to the scanning service get the status rejected and aren't processed. We are currently looking in to this. Our apologies for the inconvenience.
Posted Jan 21, 2021 - 15:36 CET
This incident affected: Exact Online - Belgium (Scan & Herken) and Exact Online - Netherlands (Scan & Herken).