This issue has been resolved. Please note that the implemented fix only applies on new bank statements. Duplicate transactions which were already imported before the fix need to be deleted manually. Our apologies for the inconvenience.
Posted Dec 11, 2025 - 12:06 CET
Monitoring
We have implemented a fix and we are monitoring the results.
Posted Dec 11, 2025 - 09:55 CET
Identified
The issue has been identified and we are working on a fix.
Posted Nov 28, 2025 - 15:20 CET
Investigating
You may experience that (some) transactions are imported twice when you use an Exact PSD2 bank link for ING in the Belgium legislation of Exact Online. The duplicate transactions show up in consecutive bank entries. We are investigating the issue. Once more information becomes available we will update this page. Our apologies for the inconvenience.