Monitoring - A fix has been implemented and we are monitoring the results.
Oct 05, 2026 - 21:20 CEST
Oct 05, 2026 - 21:20 CEST
Update - Unplanned maintenance will take place for Exact Online Bouw on Monday, 5 October, between 20:00 CEST and 20:30 CEST. During this maintenance window, our systems will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.
Oct 05, 2026 - 15:41 CEST
Oct 05, 2026 - 15:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 05, 2026 - 11:34 CEST
Oct 05, 2026 - 11:34 CEST
Investigating - You may experience degraded performance through various menu paths. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Oct 05, 2026 - 10:02 CEST
Oct 05, 2026 - 10:02 CEST
Identified - You may receive an error message stating the certificate in Digipoort is expired when trying to send in your VAT and ICP statements from Exact Multivers and Boekhoud Gemak. We have identified the issue and are working on a solution. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
Oct 05, 2026 - 16:36 CEST
Oct 05, 2026 - 16:36 CEST
Update - We are working on resolving the remaining cases related to this issue. If your batch payments to Rabobank are still being rejected, please first renew the consent for your Rabobank bank link. To do this, go to [Company name > Settings > Bank links] and click Renew consent next to the relevant Rabobank bank link.
If your batch payments are still being rejected after renewing the consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Oct 05, 2026 - 15:43 CEST
If your batch payments are still being rejected after renewing the consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Oct 05, 2026 - 15:43 CEST
Update - We are working on resolving the remaining cases related to this issue. If you are still experiencing issues when creating a Rabobank PSD2 bank link or renewing an existing consent, please contact Support. This will allow us to investigate your specific situation and resolve the issue for you. Our apologies for the inconvenience.
Oct 05, 2026 - 15:40 CEST
Oct 05, 2026 - 15:40 CEST
Update - We are continuing to work on a fix.
Sep 23, 2026 - 09:33 CEST
Sep 23, 2026 - 09:33 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 2026 - 07:53 CEST
Sep 17, 2026 - 07:53 CEST
Investigating - You may experience that creating a Rabobank PSD2 bank link or renewing an existing consent is unsuccessful. After completing the authorization process, the following error message may be displayed: "Access has been granted to a different bank account." We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
Sep 15, 2026 - 09:20 CEST
Sep 15, 2026 - 09:20 CEST
Exact Online Fiscaal en Jaarrekening - Declarations and annual reports sent to clients via the collaboration module remain stuck at the status "Voorbereiden voor verzending" (NL)
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Investigating - You may experience that declarations or annual reports that are sent to a client for review or approval remain stuck at the status “Voorbereiden voor verzending”. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Oct 05, 2026 - 11:35 CEST
Oct 05, 2026 - 11:35 CEST
Exact Multivers Online / Exact Boekhoud Gemak - No transactions imported via Rabobank bank link (NL)
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Monitoring - A fix has been implemented and we are monitoring the results.
Oct 01, 2026 - 13:40 CEST
Oct 01, 2026 - 13:40 CEST
Investigating - You may experience that no bank transactions are imported via your Rabobank bank link, although the bank link is active. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Oct 01, 2026 - 11:06 CEST
Oct 01, 2026 - 11:06 CEST
Update - We are continuing to work on a fix for this issue.
Sep 25, 2026 - 08:08 CEST
Sep 25, 2026 - 08:08 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 2026 - 11:16 CEST
Sep 15, 2026 - 11:16 CEST
Investigating - You may notice that the Exact Synergy add-in blocks Word pop-ups when working in 64-bit. We are investigating this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
Sep 04, 2026 - 15:13 CEST
Sep 04, 2026 - 15:13 CEST
Update - We are continuing to work on a fix.
Sep 23, 2026 - 09:32 CEST
Sep 23, 2026 - 09:32 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 2026 - 07:56 CEST
Sep 16, 2026 - 07:56 CEST
Investigating - You may experience that your batch payment to the Rabobank is being rejected. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Sep 15, 2026 - 13:11 CEST
Sep 15, 2026 - 13:11 CEST
Exact Online
Operational
Exact Online Premium
Operational
Exact Online Payroll & HR
Operational
Exact Online Fiscaal
Degraded Performance
Exact Online Jaarrekening
Degraded Performance
Exact Online Bouw
Degraded Performance
Exact Cloud Services
Operational
Exact Globe+
Operational
Exact Globe Next
Operational
Exact Synergy
Degraded Performance
Exact Financials
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Exact Proquro
Operational
Exact SRXP
Operational
Exact Consolidatie
Operational
Exact Boekhoud Gemak
Degraded Performance
Exact HR & Salaris Gemak
Operational
Exact Multivers
Degraded Performance
Exact Kantoor Gemak / PM 365
Operational
Exact Reeleezee
Operational
Exact Winbooks
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Exact Officient
Operational
Exact Venice
Operational
Exact Gripp
Operational
Exact Horeko
Operational
Weclapp
Operational
Exact API
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Bank links / PSD2
Degraded Performance
E-invoicing
Operational
Customer Support Department
Operational
Exact AI Agents
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance