Screen glitching via Exact Online (EOL - BE - UK - ES - DE)
Investigating - It is possible you will see the screen glitching when following different menu paths in Exact Online. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 11, 12:43 CEST
Exact Online - Netherlands Operational
Boekhouden Operational
Uren & Facturen Operational
Project Management Operational
Handel Operational
Productie Operational
Accountancy Operational
Mijn[Kantoor] Operational
Salaris voor bedrijven Operational
Salaris voor Accountancy Operational
Scan & Herken Operational
Support department Operational
Exact API Operational
Exact Online Bouw Operational
Exact Reeleezee Operational
Exact Online - Belgium Operational
Accountancy Operational
Boekhouden Operational
Digitale Brievenbus Operational
Handel Operational
Mijn [Kantoor] Operational
Productie Operational
Project Management Operational
Scan & Herken Operational
Support department Operational
Uren & Facturen Operational
Exact API Operational
Exact Online Bouw Operational
Exact Online- other countries Operational
Accountancy Operational
Accounting Operational
Digital mailbox Operational
Manufacturing Operational
Project Management Operational
Time & Billing Operational
Wholesale Distribution Operational
Exact API Operational
Scan & Recognize Operational
Support department Operational
Exact Globe - Synergy - Financials - SRXP - P2P - AEC - Exact Cloud Services Operational
Reeleezee - Accounting-Accountancy portal-Cashr Operational
AG/SG - Accountancy Gemak-Software Gemak Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Match button in statements to be completed not visible(Exact Online, NL, BE)
Resolved - This incident has been resolved.
Aug 11, 08:51 CEST
Update - It is possible you don't see the button 'match' via Statements to be completed. Matching is still possible via the button 'edit' in this overview, via the bank entry or accountcards. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 10, 09:08 CEST
Investigating - We are currently investigating this issue.
Aug 10, 08:57 CEST
Aug 10, 2022
Aug 9, 2022
Databases cannot be reached (Parentix)
Postmortem - Read details
Aug 12, 17:47 CEST
Resolved - The incident has been resolved. The underlying cause is being investigated and the Root Cause will be added in the post Mortem section of this incident
Aug 9, 15:30 CEST
Update - We are continuing to monitor for any further issues.
Aug 9, 14:31 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 9, 13:26 CEST
Update - The impacted servers have been identified and we are restoring the service
Aug 9, 13:21 CEST
Investigating - Currently you may experience an issue in reaching your database(s). The team is working hard to resolve the issue.
Aug 9, 13:05 CEST
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Possible oops-error when opening statements to be completed (EOL NL)
Resolved - This incident has been resolved.
Aug 5, 08:44 CEST
Identified - When using an Exact PSD2 Rabobank bank link or the Rabo BoekhoudKoppeling it is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We have identified the problem and we are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 11:43 CEST
Update - It is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 10:24 CEST
Investigating - It is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 10:14 CEST
Aug 4, 2022
Aug 3, 2022

No incidents reported.

Aug 2, 2022
KNAB statements not delivered
Resolved - This incident has been resolved.
Aug 2, 16:35 CEST
Investigating - We are currently investigating this issue.
Aug 2, 08:28 CEST
Payments via the new generation bank link Rabobank may not be sent (immediately). - Exact Online (NL)
Resolved - This incident has been resolved.
Aug 2, 16:20 CEST
Investigating - It is possible that the payments you have sent to Rabobank via an Exact PSD2-bank link or the Rabo BoekhoudKoppeling receive the status 'It takes longer than usual to send'. We are investigating the issue. We apologize for the inconvenience.
Jul 25, 15:47 CEST
Rabo statements not delivered (Exact Online, NL)
Resolved - Th
Aug 2, 16:20 CEST
Investigating - We are currently investigating this issue.
Aug 2, 09:15 CEST
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

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