Postmortem -
Read details
Jun 17, 15:05 CEST
Resolved -
Following a week of monitoring no further issues were reported. The Root cause will be available in the postmortem of this incident report
Jun 17, 15:01 CEST
Update -
We are continuing to monitor for any further issues.
Jun 14, 11:07 CEST
Update -
The situation remains stable, but the details of the root cause are yet to be found. Therefore we continue in the monitoring state
Jun 14, 11:07 CEST
Update -
We are continuing to monitor for any further issues.
Jun 9, 17:01 CEST
Monitoring -
A fix has been implemented and we are monitoring the results. a limited number of users may still experience time-outs
Jun 9, 16:52 CEST
Update -
We are continuing to work on a permanent fix for this issue. Access should be restored for all webapplications
Jun 9, 15:49 CEST
Update -
We are continuing to work on a fix for this issue. You will still encounter time-outs
Jun 9, 15:32 CEST
Identified -
The issue has been identified and impacts only access through 2exact.com a fix is being implemented.
Jun 9, 11:05 CEST
Investigating -
At this moment you may experience slow performance or connection failure when accessing Synergy or Financials. The team is working on a solution.
Jun 9, 10:30 CEST