Resolved -
The issue has now been resolved. Our apologies for the inconvenience.
Nov 29, 08:57 CET
Monitoring -
The root cause has been identified and a fix is applied since 28-11-2023 11:30 hours CET. It is now possible again to use the banking and invoice gateway. Our apologies for the inconvenience.
Nov 28, 11:33 CET
Update -
We are still continuing to investigate this issue. Our apologies for the inconvenience.
Nov 27, 09:37 CET
Update -
We are still continuing to investigate this issue. Our apologies for the inconvenience.
Nov 24, 15:34 CET
Update -
We are continuing to investigate this issue.
Nov 21, 08:27 CET
Update -
The error "Access denied. Exact.Systems,Web.client: failed to get token" can also appear when sending via the invoice gateway (Peppol).
Nov 16, 17:02 CET
Investigating -
When refreshing the overview "Cash Flow, entries, import, Method: Digital Postbox" the error "Access denied. Exact.Systems,Web.client: failed to get token" can be shown. We are working hard to solve the issue. Our apologies for the inconvenience.
Nov 16, 15:28 CET