Investigating - It is possible you will see the screen glitching when following different menu paths in Exact Online. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 11, 12:43 CEST
Resolved -
This incident has been resolved.
Aug 11, 08:51 CEST
Update -
It is possible you don't see the button 'match' via Statements to be completed. Matching is still possible via the button 'edit' in this overview, via the bank entry or accountcards. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 10, 09:08 CEST
Investigating -
We are currently investigating this issue.
Aug 10, 08:57 CEST
Resolved -
The incident has been resolved. The underlying cause is being investigated and the Root Cause will be added in the post Mortem section of this incident
Aug 9, 15:30 CEST
Update -
We are continuing to monitor for any further issues.
Aug 9, 14:31 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 9, 13:26 CEST
Update -
The impacted servers have been identified and we are restoring the service
Aug 9, 13:21 CEST
Investigating -
Currently you may experience an issue in reaching your database(s). The team is working hard to resolve the issue.
Aug 9, 13:05 CEST
Resolved -
This incident has been resolved.
Aug 5, 08:44 CEST
Identified -
When using an Exact PSD2 Rabobank bank link or the Rabo BoekhoudKoppeling it is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We have identified the problem and we are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 11:43 CEST
Update -
It is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 10:24 CEST
Investigating -
It is possible you will get an OOPS error when opening the 'statements to be completed' screen via different menu paths. We are working hard to solve this issue. Our apologies for any inconvenience caused.
Aug 4, 10:14 CEST
Resolved -
This incident has been resolved.
Aug 2, 16:20 CEST
Investigating -
It is possible that the payments you have sent to Rabobank via an Exact PSD2-bank link or the Rabo BoekhoudKoppeling receive the status 'It takes longer than usual to send'. We are investigating the issue. We apologize for the inconvenience.
Jul 25, 15:47 CEST