All Systems Operational
Belgium Operational
Accountancy Operational
Boekhouden Operational
Digitale Brievenbus Operational
Handel Operational
Mijn [Kantoor] Operational
Productie Operational
Project Management Operational
Scan & Herken Operational
Support department Operational
Uren & Facturen Operational
Exact API Operational
France Operational
Commerce & Négoce Operational
Comptabilité Operational
Experts-Comptables Operational
Industrie Operational
Services Operational
Support department Operational
Exact API Operational
Germany Operational
Buchhaltung Operational
Handel Operational
Produktion Operational
Projektabrechnung Operational
Projektmanagement Operational
Steuerberater und Buchhaltungsbueros Operational
Support department Operational
Exact API Operational
Netherlands Operational
Boekhouden Operational
Uren & Facturen Operational
Project Management Operational
Handel Operational
Productie Operational
Accountancy Operational
Mijn[Kantoor] Operational
Salaris voor bedrijven Operational
Salaris voor Accountancy Operational
Scan & Herken Operational
Support department Operational
Exact API Operational
Spain Operational
Contabilidad Operational
Gestión de Proyectos Operational
Facturación de Servicios Operational
Distribución Operational
Fabricación Operational
Despachos Profesionales Operational
Support department Operational
Exact API Operational
United Kingdom Operational
Accountancy Operational
Accounting Operational
Digital Mailbox Operational
Manufacturing Operational
Project Management Operational
Scan & Recognize Operational
Support department Operational
Time & Billing Operational
Wholesale Distribution Operational
Exact API Operational
USA Operational
Manufacturing Operational
Manufacturing with QuickBooks Operational
Support department Operational
Exact API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020
Outstanding items show wrong amount
Postmortem - Read details
Aug 10, 10:36 CEST
Resolved - This incident has been resolved.
Aug 10, 08:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 08:45 CEST
Investigating - Mogelijk ziet u in het overzicht "Openstaande posten" bedragen die afwijken van het bedrag dat in de boeking staat.
Aug 10, 08:15 CEST
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
KNAB afschriften vertraagd
Resolved - This incident has been resolved.
Aug 6, 11:05 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 6, 09:49 CEST
Investigating - We are currently investigating this issue.
Aug 6, 08:03 CEST
Aug 5, 2020

No incidents reported.

Aug 4, 2020
Globe banklinks via Exact Online not available.
Resolved - This incident has been resolved.
Aug 4, 17:43 CEST
Investigating - Currently customers that use a banklink via the digital mailbox of Exact Online experience an Acces denied message. We are investigating the cause.

Sorry for the inconvenience.
Aug 4, 17:12 CEST
Aug 3, 2020
Slowness in Exact Online.
Resolved - This incident has been resolved.
Aug 3, 18:30 CEST
Update - We are continuing to investigate this issue.
Aug 3, 17:36 CEST
Investigating - Currently we are experiencing slowness. We are investigating as we speak and will be working on a solution. Sorry for the inconvenience.
Aug 3, 17:03 CEST
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Performance issues
Resolved - This incident has been resolved.
Jul 30, 08:30 CEST
Update - We are continuing to monitor for any further issues.
Jul 30, 08:30 CEST
Monitoring - The performance issues are no longer occurring we are monitoring the situation.
Jul 29, 18:05 CEST
Investigating - We are currently investigating this issue.
Jul 29, 15:23 CEST
Not possible to print sales invoices from the invoice history
Resolved - This incident has been resolved.
Jul 30, 07:42 CEST
Update - We cannot deliver the solution for this yet. We expect to deliver this soon and when we do an update will be sent via here.

We are still investigating this issue unfortunately but there is a workaround available. Every other way of emailing or printing invoices will work outside this screen. Or, use the print icon on the end of the line to send it via the history screen. Another possibility is printing or emailing via the invoice itself by opening it via the accountcard or overview of invoices.
Jul 29, 09:23 CEST
Update - We are still investigating this issue unfortunately but there is a workaround available. Every other way of emailing or printing invoices will work outside this screen. Or, use the print icon on the end of the line to send it via the history screen. Another possibility is printing or emailing via the invoice itself by opening it via the accountcard or overview of invoices.
Jul 28, 14:03 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 27, 08:58 CEST
Investigating - We are currently investigating this issue.
Jul 24, 08:27 CEST
Jul 29, 2020
Performance issues
Resolved - This incident has been resolved.
Jul 29, 12:09 CEST
Investigating - We are currently investigating this issue.
Jul 29, 11:15 CEST
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