All Systems Operational
Belgium Operational
Accountancy Operational
Boekhouden Operational
Digitale Brievenbus Operational
Handel Operational
Mijn [Kantoor] Operational
Productie Operational
Project Management Operational
Scan & Herken Operational
Support department Operational
Uren & Facturen Operational
Exact API Operational
Exact bouw7 Operational
France Operational
Commerce & Négoce Operational
Comptabilité Operational
Experts-Comptables Operational
Industrie Operational
Services Operational
Support department Operational
Exact API Operational
Germany Operational
Buchhaltung Operational
Handel Operational
Produktion Operational
Projektabrechnung Operational
Projektmanagement Operational
Steuerberater und Buchhaltungsbueros Operational
Support department Operational
Exact API Operational
Netherlands Operational
Boekhouden Operational
Uren & Facturen Operational
Project Management Operational
Handel Operational
Productie Operational
Accountancy Operational
Mijn[Kantoor] Operational
Salaris voor bedrijven Operational
Salaris voor Accountancy Operational
Scan & Herken Operational
Support department Operational
Exact API Operational
Exact bouw7 Operational
Exact Reeleezee Operational
Spain Operational
Contabilidad Operational
Gestión de Proyectos Operational
Facturación de Servicios Operational
Distribución Operational
Fabricación Operational
Despachos Profesionales Operational
Support department Operational
Exact API Operational
United Kingdom Operational
Accountancy Operational
Accounting Operational
Digital Mailbox Operational
Manufacturing Operational
Project Management Operational
Scan & Recognize Operational
Support department Operational
Time & Billing Operational
Wholesale Distribution Operational
Exact API Operational
USA Operational
Manufacturing Operational
Manufacturing with QuickBooks Operational
Support department Operational
Exact API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 08:30 CEST
Identified - We found the cause of the error. We are building a fix. We expect the fix to be implemented by Monday. Our apologies for the inconvenience.
Sep 17, 11:18 CEST
Investigating - It is not possible to view the stock per location, an error appears. We are working hard to solve the issue. Our apologies for the inconvenience.
Sep 17, 09:25 CEST
Sep 20, 2021
Resolved - It is possible to experience some slowness. We investigated the issue, it seems to be caused by poor internet connection caused by issues at Telenet. We apologize for the inconvenience.
Sep 20, 11:30 CEST
Investigating - Some customers can experience slowness, we are investigating.
Sep 20, 11:08 CEST
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021
Resolved - The issue is solved. All scans are being processed again.
Sep 13, 11:07 CEST
Investigating - It is possible that scans that are sent as of 10-09-2021 are not processed. We are working hard to solve this. Our apologies for the inconvenience.
Sep 13, 08:50 CEST
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Completed - The scheduled maintenance has been completed.
Sep 9, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 21:01 CEST
Scheduled - Debido a un mantenimiento programado del sistema, los servidores de Exact Online no estarán disponibles.
Sep 9, 13:48 CEST
Resolved - The settings were adjusted, after testing we can confirm functionality works as expected.
Sep 9, 12:00 CEST
Investigating - It is possible that a wrong description 'invoice number 0" appears when sending invoices by e-mail.
There is a workaround available. You can change the setting 'Assign - Invoice number' to entry. You can do this via the company name > settings > tab sales in voices.
We are working hard to solve the issue. Our apologies for the inconvenience.
Sep 9, 11:35 CEST
Resolved - This incident has been resolved.
Sep 9, 10:49 CEST
Investigating - Our demo and trainings files on https://files.exact.com/training are not available. A 404 error is shown. We are investigating the issue. Our apologies for the inconvenience.
Sep 9, 10:28 CEST
Sep 8, 2021
Resolved - This incident has been resolved.
Sep 8, 10:55 CEST
Update - We have found the cause of the issue and the fix will be implemented as soon as possible.
Sep 7, 14:13 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 7, 10:48 CEST
Investigating - We are currently investigating this issue.
Sep 7, 10:46 CEST