Exact Status Page

Exact Online – Error when processing purchase invoices (US)

Incident Report for Exact System

Resolved

This issue has been resolved and you will not face the error message when synchronizing purchase invoices or other type of entries via QuickBooks anymore. Our apologies for the inconvenience.
Posted Oct 15, 2025 - 12:36 CEST

Identified

The issue for the other types of entries is identified and we are working on a solution. We will update this page as soon as more information becomes available.
Posted Oct 06, 2025 - 16:47 CEST

Investigating

The issue has been resolved for purchase invoices, but you might get the same error message when synchronizing other types of entries with QuickBooks. We are currently investigating the issue again and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Oct 06, 2025 - 16:24 CEST

Monitoring

We have implemented a fix and we are monitoring the results. We will update this page as soon as more information becomes available.
Posted Oct 06, 2025 - 13:13 CEST

Identified

The issue has been identified and we are working on a fix.
Posted Oct 02, 2025 - 16:33 CEST

Update

We are continuing to investigate this issue.
Posted Oct 02, 2025 - 11:06 CEST

Investigating

You may get an error ‘Error 2020: Required param missing, need to supply the required value for the API – Required parameter Line.DetailType is missing in the request’ when processing purchase invoices in the USA legislation of Exact Online. We are investigating the issue. Once an update becomes available we will update this page. Our apologies for the inconvenience.
Posted Oct 02, 2025 - 10:58 CEST
This incident affected: Exact Online.