Mails sent to the digital postbox or scanning service which contain images in the accompanying mail such as logo’s, signatures and pictures are seen as separate invoices. This may result in empty entry proposals. These empty proposals will not affect your scanning bundle. We are currently investigating this issue. Our apologies for the inconvenience.
Posted Feb 05, 2026 - 15:14 CET
This incident affects: Exact Online and Exact Online Premium.