This issue has been resolved and you will receive a notification via email when you receive an invoice via Peppol now. Our apologies for the inconvenience.
Posted Oct 22, 2025 - 08:34 CEST
Monitoring
We have implemented a fix and we are monitoring the results. We will update this page as soon as more information becomes available.
Posted Oct 20, 2025 - 12:10 CEST
Identified
You may experience that you don't receive a notification via email when you have received an invoice via Peppol, although you have enabled the setting 'Receive notifications via email' in the company settings. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
Posted Oct 08, 2025 - 09:23 CEST
This incident affected: Exact Online and Exact Online Premium.