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Exact Globe Next – Incorrect XML embedded in Invoice PDF after processing an invoice from the DACH-region.

Incident Report for Exact System

Investigating

When processing an invoice run in Exact Globe Next, which includes a debtor from the DACH-region, an incorrect XML can be embedded in the invoice PDF for any subsequent invoices. As a temporarily workaround, invoices to the DACH region (Germany, Austria or Switzerland) can be processed in a separate run, without invoices from other countries. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted May 12, 2026 - 12:20 CEST
This incident affects: Exact Globe Next.