Exact Globe (+) - Not possible to send PEPPOL invoices for newly registered customers.

Incident Report for Exact System

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 09:25 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 05, 2025 - 08:34 CET

Investigating

Newly registered customers for invoicing via PEPPOL can receive the message "Sender not registered in Electronic Invoicing Service" upon sending an Invoice. We are working on a solution. Our apologies for the inconvenience.
Posted Jan 29, 2025 - 15:31 CET
This incident affected: Exact Globe+.