Exact Online Payroll - Not possible to create employment for existing employee (NL)
Incident Report for Exact System
Resolved
This issue has been resolved. You are able to create an employment for an already existing employee again when you edit the IKV number accordingly. Our apologies for the inconvenience.
Posted Aug 30, 2024 - 13:11 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2024 - 08:14 CEST
Investigating
It is currently not possible to create an employment for an employee that already exists. You will get the error 'This Income relationship number is already in use for this employee' on the 'Contract and organisation details'-page. The field to change the income relationship number is not available on this page. We are investigating this issue and will update this page as soon as new information is available. Our apologies for the inconvenience.
Posted Aug 28, 2024 - 10:13 CEST
This incident affected: Exact Online.