Exact Status Page

Exact Globe+ - Excel Add-In returns error when started on Office build 2608.

Incident Report for Exact System

Update

A fix is made available in Exact Globe Next Release 424SP46 as of the 1st of September 2026 for the Dutch and English language. We continue to work on a resolution for the other languages for Exact Globe Next. To apply the fix, update to this version after the mentioned date.
A fix is already available for Exact Globe+ releases 507SP3, 506SP12 and 505SP19 as of the 27th of August.
Posted Sep 03, 2026 - 15:32 CEST

Update

A fix is made available for Exact Globe+ releases 507SP3, 506SP12 and 505SP19 as of the 27th of August. To apply the fix, update to 1 of these versions after the mentioned date. We continue to work on a resolution for Exact Globe Next.
Posted Aug 27, 2026 - 10:37 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 25, 2026 - 15:25 CEST

Investigating

When using the Exact Globe Excel Add-In in combination with Office build 2608, the Add-In will fail to start and return a "System Error". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Aug 21, 2026 - 08:23 CEST
This incident affects: Exact Globe+.