Exact Online My[Firm] - Line discounts shown for items in sales invoices (Global)

Incident Report for Exact System

Resolved

This issue has been resolved. The discount can now manually be added for each invoice line, and the discount always starts at 0%. Our apologies for the inconvenience.
Posted Nov 18, 2025 - 08:17 CET

Identified

You may experience that a line discount is shown for an item when the sales price of the item is changed in the sales invoice or when the linked VAT code of the item differs from the linked VAT code of the customer. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
Posted Nov 13, 2025 - 10:20 CET
This incident affected: Exact Online.