The issue has been resolved and declarations can be submitted again. Rejected declarations need to be manually resubmitted. Our apologies for the inconvenience.
Posted Aug 28, 2025 - 13:29 CEST
Monitoring
We have implemented a solution and we are monitoring the results.
Posted Aug 28, 2025 - 13:08 CEST
Investigating
Exact Online Fiscal and Annual reporting - Declarations rejected with message 'Could not contact MessageExpresse'
You might see that declarations send to external portals are rejected with the following message: 'Could not contact MessageExpresse'. We are investigating the issue and will update once more information is available. Our apologies for the inconvenience.
Posted Aug 28, 2025 - 12:03 CEST
This incident affected: Exact Online Fiscaal and Exact Online Jaarrekening.