This issue has been resolved. Our apologies for the inconvenience.
Posted Nov 18, 2025 - 16:25 CET
Investigating
You may experience issues when creating new accounts with the Graydon functionality. This is caused by the global Cloudflare outage. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. After the Cloudflare outage has been resolved you will be able to use this functionality again. Our apologies for the inconvenience.