Status

All products - Issues in sending all returns to tax authorities (NL)

Incident Report for Exact System

Monitoring

Due to an issue at Digipoort all tax returns were rejected by Digipoort between January 31st 09:30 and February 2nd 15:30. Please check your sent returns and resubmit your rejected returns between those dates. For more information check: https://www.logius.nl/storing-en-onderhoud/archief and https://www.belastingdienst.nl/wps/wcm/connect/bldcontentnl/berichten/verstoringen/storing-berichtuitwisseling-digipoort

Posted Feb 03, 2026 - 12:38 CET

Update

This issue affects all returns due to an issue at Digipoort. For more details regarding this issue please check the status page of Digipoort on:

https://www.logius.nl/storing-en-onderhoud

Posted Feb 02, 2026 - 14:29 CET

Update

This issue affects more products than initially reported. We will update this message as soon as additional information becomes available.

Posted Feb 02, 2026 - 08:40 CET

Identified

You may still receive errors when sending returns to the tax authorities. We are in contact with the tax authorities to discuss this issue. Our apologies for the inconvenience.

Posted Feb 01, 2026 - 12:34 CET

Monitoring

The tax authorities report that their services are available again. Therefore they are able to receive VAT, ICP and supplementary returns. If you still have to send one of these returns to the tax authorities then you can resend them from Exact Online or you can manually upload the returns in the portal of the tax authorities.

Posted Feb 01, 2026 - 08:48 CET

Identified

Currently the tax authorities are experiencing an issue in receiving VAT, ICP and supplementary returns. In case you urgently have to send one of these returns we advise to do this manually on the portal of the tax authorities. Our apologies for the inconvenience.

Posted Jan 31, 2026 - 18:33 CET

This incident affects: Exact Online, Exact Online Premium, Exact Online Fiscaal, Exact Globe+, Exact Globe Next, and Exact Reeleezee.