This issue has been resolved. The period factor is now included in the pension declaration to APG. Our apologies for the inconvenience.
Posted Mar 05, 2026 - 15:24 CET
Update
This issue has been resolved. The period factor is now included in the pension declaration to APG. Our apologies for the inconvenience.
Posted Mar 05, 2026 - 15:24 CET
Update
We are continuing to work on a fix for this issue.
Posted Feb 27, 2026 - 16:07 CET
Identified
The APG declarations starting 2026 may get rejected due to a wrong period factor. We have identified the issue and are working on a solution. Our apologies for the inconvenience.
Posted Feb 26, 2026 - 10:23 CET
This incident affected: Exact Online Payroll & HR.