Not possible to re-submit payroll declarations

Incident Report for Exact System

Resolved

This incident has been resolved.

Posted Apr 02, 2021 - 12:33 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2021 - 16:47 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2021 - 15:29 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2021 - 14:09 CEST

Update

We are continuing to work on a fix for this issue.

Posted Mar 30, 2021 - 13:25 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 30, 2021 - 12:58 CEST

Update

Workaround: Open declaration from tax declaration overview page in new tab so url is editable.
Add the following on the end of the url &Status=50

Posted Mar 30, 2021 - 12:22 CEST

Investigating

The button to re-submit payroll declarations is missing. We are investigating the situation.

Posted Mar 30, 2021 - 12:10 CEST

This incident affected: Exact Online - Netherlands (Salaris voor bedrijven, Salaris voor Accountancy).