Exact API - Not able to synchronize data between Scan Sys ImageCapture and Exact Online (Global)

Incident Report for Exact System

Resolved

This issue has been resolved. Our apologies for the inconvenience.
Posted Dec 05, 2025 - 11:48 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2025 - 16:18 CET

Identified

Currently, it is not possible to synchronize data between Scan Sys ImageCapture and Exact Online. We have identified the issue and we are working on a solution together with Scan Sys. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Nov 30, 2025 - 20:55 CET
This incident affected: Exact API.