Exact Online - Invalid error 'trackstatus: error' when sending invoices through PEPPOL (NL/BE)

Incident Report for Exact System

Identified

This issue has been identified and we are currently working on a fix.
Posted Feb 18, 2025 - 09:22 CET

Investigating

You may experience getting an invalid error stating 'trackstatus: error' when sending invoices through PEPPOL while the set up of your own registration and the account details of the debtor are correct. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
Posted Feb 14, 2025 - 13:21 CET
This incident affects: Exact Online and Exact Online Premium.