Exact Online API - Delay in webhooks for Accounts (Global)

Incident Report for Exact System

Resolved

This issue has been resolved. We are not experiencing a delay in the execution of webhooks for the topic accounts anymore. Webhook messages for accounts have not been delivered from 21 August 4:00am CEST to 21 August 01:00pm CEST. These messages will not be delivered retroactively and this data needs to be resynchronised. Our apologies for the inconvenience.
Posted Aug 21, 2025 - 14:15 CEST

Investigating

We are currently experiencing a delay in the execution of webhooks for the topic Accounts. Our apologies for the inconvenience.
Posted Aug 21, 2025 - 10:48 CEST
This incident affected: Exact API.