Opening a document can give an error and cause performance issues

Incident Report for Exact System

Resolved

This incident has been resolved.
Posted Nov 07, 2019 - 12:57 CET

Monitoring

The issue is resolved. We are monitoring the result.
Posted Nov 07, 2019 - 11:54 CET

Update

The issue has been identified and we are working on a solution
Posted Nov 07, 2019 - 11:35 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 07, 2019 - 11:26 CET

Investigating

We are currently investigating this issue.
Posted Nov 07, 2019 - 11:18 CET