Opening a document can give an error and cause performance issues

Incident Report for Exact System

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 12:57 CET

Monitoring

The issue is resolved. We are monitoring the result.

Posted Nov 07, 2019 - 11:54 CET

Update

The issue has been identified and we are working on a solution

Posted Nov 07, 2019 - 11:35 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2019 - 11:26 CET

Investigating

We are currently investigating this issue.

Posted Nov 07, 2019 - 11:18 CET

This incident affected: Exact Online - Netherlands (Boekhouden, Uren & Facturen, Project Management, Handel, Productie, Accountancy, Mijn[Kantoor], Salaris voor bedrijven, Salaris voor Accountancy, Scan & Herken, Exact API).