The issue has been resolved. app3 environment is working as intended again. Our apologies for the inconvenience.
Posted Jan 09, 2025 - 09:09 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2025 - 17:14 CET
Investigating
There is a delay in our app3 environment. You may experience errors or long waiting times. An error message no rights when opening a client from the client overview is an example of an error message you may experience. We are currently investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.
Posted Jan 08, 2025 - 16:42 CET
This incident affected: Exact Online Fiscaal and Exact Online Jaarrekening.