Exact Online Jaarrekening - 2022 and 2025 annual reports may be rejected with an error message (NL)

Incident Report for Exact System

Resolved

The issue has been resolved. It is possible again to submit 2022 and 2025 annual reports. Our apologies for the inconvenience.
Posted Jan 13, 2026 - 13:00 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 09, 2026 - 11:24 CET

Investigating

You may receive a VAS500 error message when submitting 2022 and 2025 annual reports. The full error message you may receive is:
"VAS500: Het aangeleverde instance document voldoet niet aan de Nederlandse taxonomie. Hierdoor kan het aanleververzoek niet door Digipoort worden verwerkt. Het instance document bevat de volgende fouten: In content of element : The content model does not allow element to appear immediately after element . The following elements would be valid here: xbrli:unit, link:footnoteLink, xbrli:context, xbrli:tuple, xbrli:item (or nothing). / 311: Validatie niet gelukt."

We are investigating the issue. Our apologies for the inconvenience.
Posted Jan 09, 2026 - 11:22 CET
This incident affected: Exact Online Jaarrekening.