Exact Online - Track status 'Error' when sending sales invoices via PEPPOL (NL)

Incident Report for Exact System

Resolved

This issue has been resolved. Our apologies for the inconvenience.
Posted Sep 17, 2025 - 13:59 CEST

Monitoring

A fix has been implemented. Invoices with track status 'error' will be resent automatically. We are monitoring the results.
Posted Sep 17, 2025 - 11:25 CEST

Investigating

You may get the Track status 'Error' when sending invoices via PEPPOL. You can see this error in the Track status column when you navigate to the Invoice history. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Sep 17, 2025 - 11:01 CEST
This incident affected: Exact Online.