This issue has been resolved. It is possible again to create a new contract for an existing employment. Our apologies for the inconvenience.
Posted May 22, 2026 - 15:05 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted May 20, 2026 - 10:12 CEST
Investigating
You may get the error message 'contract cannot be created because there is an active payroll contract' while creating a new contract for an existing employment in Exact Officient when Exact Officient is linked to Exact Online Payroll. We are investigating this issue and this page will be updated as soon as more information is available. Our apologies for the inconvenience.
Posted May 18, 2026 - 11:04 CEST
This incident affected: Exact Online Payroll & HR.