Status

Exact Online - Error message 'RC01 - Foutieve Landencode of BIC' when processing direct debit payments for ABN AMRO (NL)

Incident Report for Exact System

Resolved

The issue has been resolved. Direct debit files created after February 3rd 4pm will not result in unexpected errors when uploading them in your ABN AMRO environment. Files created before that time need to be reopened and processed again. Our apologies for the inconvenience.
Posted Feb 04, 2026 - 09:53 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 15:30 CET

Investigating

You may receive an error message 'RC01 - Foutieve Landencode of BIC' when processing direct debit payments from an ABN AMRO bank account. We are investigating the issue. Our apologies for the inconvenience.
Posted Feb 03, 2026 - 13:03 CET
This incident affected: Exact Online and Exact Online Premium.