Exact Status Page

Exact Online - Not able to log in to Exact Online (NL/BE/DE)

Incident Report for Exact System

Resolved

This issue has been resolved. Our apologies for the inconvenience.

Posted Jul 04, 2026 - 16:59 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 04, 2026 - 11:48 CEST

Update

We are continuing to investigate this issue. In the meantime, you can log in to Exact Online by using one of the following URL's:

For NL customers:
https://start.exactonline.nl/docs/Login.aspx?Stamp=NL001

For NL Premium customers:
https://start.exactonline.nl/docs/Login.aspx?Stamp=PR001

For BE customers:
https://start.exactonline.be/docs/Login.aspx?Stamp=BE001

For BE Premium customers:
https://start.exactonline.be/docs/Login.aspx?Stamp=PR002

For DE customers:
https://start.exactonline.de/docs/Login.aspx?Stamp=DE001

For DE Premium customers:
https://start.exactonline.de/docs/Login.aspx?Stamp=PR003

We will update this page as soon as more information becomes available.

Posted Jul 04, 2026 - 11:20 CEST

Investigating

You may experience that you are not able to log in to Exact Online. When trying to log in, you will face an error message stating 'Something went wrong. Please try again later'. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Posted Jul 04, 2026 - 08:15 CEST

This incident affected: Exact Online and Exact Online Premium.