The issue has been resolved. You are now able to complete the CDD company screening again. Our apologies for the inconvenience.
Posted Oct 07, 2026 - 11:16 CEST
Investigating
You may encounter a "Service Unavailable" error when verifying your identity during the CDD company screening, or the company screening screen may remain stuck on "Please wait...", preventing you from completing the company screening. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Oct 07, 2026 - 10:22 CEST
This incident affected: Exact Online and Exact Online Premium.