For the impacted servers the Chrome version was incorrectly updated over the past weekend. This was reverted. Following a server reboot the issue was resolved.
The advice to replace the shortcut in the task bar with the new shortcut remains valid.
Posted Feb 21, 2023 - 10:06 CET
Resolved
This incident has been resolved.
Posted Feb 21, 2023 - 09:45 CET
Update
You may still experience that opening Chrome with the icon which is pinned to the taskbar still does not work. This is known and cannot be changed by us. By removing the application from the task bar and reattaching it, Chrome will work correctly again. Using the Chrome application from the start menu will work at all times.
Posted Feb 20, 2023 - 16:04 CET
Monitoring
The fix has been implemented and we are monitoring the results
Posted Feb 20, 2023 - 16:04 CET
Update
We are continuing to deploy the fix for this issue.
Posted Feb 20, 2023 - 16:02 CET
Update
The fix is being implemented.
Posted Feb 20, 2023 - 16:02 CET
Update
We have completed testing our fix and will start deploying it on the impacted servers
Posted Feb 20, 2023 - 15:23 CET
Update
We are continuing to work on a fix for this issue.
Posted Feb 20, 2023 - 14:21 CET
Update
We have found a fix which is being tested at this moment, we expect a further update within the next hour.
Posted Feb 20, 2023 - 13:32 CET
Update
We are still working on a fix for this issue
Posted Feb 20, 2023 - 12:18 CET
Update
We are continuing to work on a fix for this issue.
Posted Feb 20, 2023 - 11:17 CET
Identified
The issue is identified and we are currently implementing a fix.
Posted Feb 20, 2023 - 09:47 CET
Investigating
Multiple customers have reported that Chrome does not start within the hosted desktop. Only a brief Chrome window may be visible. We are investigating this issue