Exact Online Payroll - Year-end allowance reservation incorrectly added to pension base in employment conditions groups 'Gehandicaptenzorg', 'Geestelijke Gezondheidszorg' and 'Kinderopvang' (NL)

Incident Report for Exact System

Investigating

The year-end allowance reservation is currently added incorrectly to the pension base in employment conditions groups 'NL-3507 Gehandicaptenzorg', 'NL-3506 Geestelijke Gezondheidszorg' and 'NL-3502 Kinderopvang'. Other employment conditions groups related to PFZW are not affected. We are working on a solution. Our apologies for the inconvenience.

Posted Jan 15, 2026 - 09:14 CET

This incident affects: Exact Online Payroll & HR.