This issue has been resolved. There is no incorrect message stating that there is an unsupported script when uploading a PDF file without an unsupported script. If you still get a message that your file contains an unsupported script, please remove the scripts manually or convert the file to PDF/A format. Our apologies for the inconvenience.
Posted Jul 26, 2024 - 11:56 CEST
Investigating
Currently we are experiencing an issue with validating PDF files. In some cases, a pop up message ''The PDF file you are attempting to upload contains unsupported scripts. To proceed, please remove the scripts manually or convert the file to PDF/A format. Once you have done that, you will be able to upload it." is shown even when the file does not contain unsupported scripts. We are investigating the issue. Our apologies for the inconvenience.