The issue has now been resolved. Our apologies for the inconvenience.
Posted Nov 29, 2023 - 08:57 CET
Monitoring
The root cause has been identified and a fix is applied since 28-11-2023 11:30 hours CET. It is now possible again to use the banking and invoice gateway. Our apologies for the inconvenience.
Posted Nov 28, 2023 - 11:33 CET
Update
We are still continuing to investigate this issue. Our apologies for the inconvenience.
Posted Nov 27, 2023 - 09:37 CET
Update
We are still continuing to investigate this issue. Our apologies for the inconvenience.
Posted Nov 24, 2023 - 15:34 CET
Update
We are continuing to investigate this issue.
Posted Nov 21, 2023 - 08:27 CET
Update
The error "Access denied. Exact.Systems,Web.client: failed to get token" can also appear when sending via the invoice gateway (Peppol).
Posted Nov 16, 2023 - 17:02 CET
Investigating
When refreshing the overview "Cash Flow, entries, import, Method: Digital Postbox" the error "Access denied. Exact.Systems,Web.client: failed to get token" can be shown. We are working hard to solve the issue. Our apologies for the inconvenience.