Exact Globe+ - Error during E-invoicing subscription.

Incident Report for Exact System

Investigating

When clicking on the “Register for / Manage your Electronic Invoicing Service” button in the Company Data Setting of Exact Globe+, the error “‘Status’:500, ‘Code’: 0, ‘Message’: ‘ParticipantID not allowed to change once the subscription status is active” can appear.
We are aware of the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Dec 05, 2025 - 11:58 CET
This incident affects: Exact Globe+.