This issue occurs when the company name contains a comma (,). In addition, the issue appears to affect Google Chrome and has not been reported in other browsers.
As a workaround, you can either: - Remove the comma from the company name, or - Perform the export using a different browser than Google Chrome.
We continue to investigate the underlying cause and will update this page as soon as more information becomes available.
Posted Sep 03, 2026 - 10:04 CEST
Investigating
You may receive an error message when performing an export to excel from an overview. We are investigating this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Sep 01, 2026 - 11:25 CEST
This incident affects: Exact Online and Exact Online Premium.