Exact Status Page

All products - Not possible to login with One Exact Identity (Global)

Incident Report for Exact System

Resolved

The issue has been resolved. It is possible again to login with One Exact Identity. Our apologies for the inconvenience.
Posted Oct 09, 2025 - 16:22 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 15:00 CEST

Identified

The issue is caused by an outage at Microsoft Azure. Retrying may result in a successful login attempt. Microsoft is working on a fix.
Posted Oct 09, 2025 - 14:33 CEST

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 10:36 CEST

Investigating

You may experience issues logging in to your Exact product with One Exact Identity. As soon as possible an update becomes available, we will update this page. Our apologies for the inconvenience.
Posted Oct 09, 2025 - 10:19 CEST
This incident affected: Exact Online, Exact Online Premium, Exact Online Payroll & HR, Exact Online Fiscaal, Exact Online Jaarrekening, Exact Online Bouw, Exact SRXP, Exact Boekhoud Gemak, Exact HR & Salaris Gemak, and Exact Officient.