Exact Globe+ - Scansys Imagecapture SDK link to Exact Globe+ can create incomplete entries (Global)

Incident Report for Exact System

Resolved

This incident has been resolved.
Posted Jul 11, 2025 - 09:20 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 04, 2025 - 10:37 CEST

Update

We are continuing to investigate this issue.
Posted Jun 16, 2025 - 13:54 CEST

Investigating

When an entry creation via the Scansys Imagecapture SDK link to Exact Globe+ fails, it can occur that not all data is removed properly. An incomplete entry will then remain in the administration. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Jun 04, 2025 - 12:05 CEST
This incident affected: Exact Globe+.