The issue has been identified and a fix is being implemented.
Posted Jul 04, 2025 - 10:37 CEST
Update
We are continuing to investigate this issue.
Posted Jun 16, 2025 - 13:54 CEST
Investigating
When an entry creation via the Scansys Imagecapture SDK link to Exact Globe+ fails, it can occur that not all data is removed properly. An incomplete entry will then remain in the administration. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.