Exact Status Page

Bank links / PSD2 - Status column not updated after authorizing payment files via a PSD2 bank link (NL)

Incident Report for Exact System

Update

We are continuing to work on a fix.
Posted Aug 13, 2026 - 16:47 CEST

Update

The issue has now been resolved for Rabobank customers. For other banks we are still working on a solution. For newly created payment files that need to be approved via an Exact PSD2 connection for Rabobank, the issue has been resolved and the status column is updated.
Posted Jul 31, 2026 - 15:22 CEST

Update

We are continuing to work on a fix.
Posted Jul 10, 2026 - 13:48 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 01, 2026 - 08:08 CEST

Investigating

You may experience that the Status column in the Bank files overview is not updated after you have authorized a payment file via a PSD2 bank link. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Jun 30, 2026 - 08:40 CEST
This incident affects: Bank links / PSD2.