This issue has been resolved and the chat functionality is available for customers with the Securex integration again. Our apologies for the inconvenience.
Posted May 27, 2026 - 11:41 CEST
Investigating
The chat functionality for customers with the Securex integration is currently not available. . We are investigating this issue and we will update this page as soon as more information becomes available. If you have questions about Exact Officient, please contact your account manager at Securex directly. Our apologies for the inconvenience.