Exact Online - Not able to upload documents that consist of multiple pages via the Exact Online app (Global)

Incident Report for Exact System

Identified

You may experience that the + button is missing when uploading documents via the Exact Online app and that you are not able to upload a document that consist of multiple pages. We have identified the issue and we are working on a solution. As a workaround, you can manually merge the pages to one document and upload that merged document via the app or the Scanning service in the web version of Exact Online or you can email the merged document to the digital postbox of your company. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Nov 11, 2025 - 13:50 CET
This incident affects: Exact Online and Exact Online Premium.