Exact Online - Not able to convert from an Exact Product to Exact Online (BE/NL)

Incident Report for Exact System

Resolved

The issue has been resolved. Conversions started between May 8, 2025 and May 12, 2025 must be restarted. Our apologies for the inconvenience.
Posted May 12, 2025 - 10:35 CEST

Identified

The issue has been identified and we are currently working on a fix.
Posted May 09, 2025 - 09:09 CEST

Investigating

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.
Posted May 08, 2025 - 14:13 CEST
This incident affected: Exact Online.