We have identified a resolution for several scenarios, which is included in Exact Globe+ release 506SP8 and later versions. We advise you to contact our support team to verify whether this solution applies to your specific situation.
Posted Jun 12, 2026 - 11:13 CEST
Update
We are continuing to work on a fix.
Posted May 29, 2026 - 08:16 CEST
Identified
The issue has been identified and a fix is being created. Our apologies for the inconvenience.
Posted May 20, 2026 - 08:19 CEST
Investigating
In the overview “Finance, Entries, National e-invoice System (KSeF), Outgoing E-invoices" invoices can get the status "Not accepted" with the message "Duplicate invoice". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.