Exact Online - Missing CODA statements for KBC and BNP (BE)

Incident Report for Exact System

Resolved

This issue has been resolved. All bank statements are delivered. Our apologies for the inconvenience.
Posted Jul 16, 2025 - 08:36 CEST

Update

The issue regarding the delivery for the statements from Crelan has been resolved. Coda is currently still delivering the statements for KBC and BNP. Our apologies for the inconvenience.
Posted Jul 15, 2025 - 14:17 CEST

Identified

Coda reports that they are currently processing the statements for BNP and KBC. These statements will be delivered once they are finished processing. Coda also reports a delay for the statements from Crelan. They are investigating the issue. Our apologies for the inconvenience.
Posted Jul 15, 2025 - 09:22 CEST

Investigating

You may experience a delay in the Codabox bank statements for BNP and KBC. Codabox is currently investigating this issue. Our apologies for the inconvenience.
Posted Jul 15, 2025 - 09:08 CEST
This incident affected: Exact Online.