The automatic approval in the company screening to register for the Peppol network and/or PSD2 bank links currently fails. You will see an error message 'An error occured' and the option to try again, but to no avail. The registration will not be approved automatically, but needs to be approved manually from our side. This will take some time.
No further action is required on your part at this moment. We will contact you if additional information is needed to complete the verification process.
The issue does not affect products and/or countries that use the €0,01 payment for registering. We are investigating the issue. We will update this page as soon as more information is available. Our apologies for the inconvenience.
Posted Nov 07, 2025 - 15:44 CET
This incident affects: Exact Online, Exact Online Premium, and Bank links / PSD2.