Exact Multivers - Printers not visible or do not work correctly (NL)

Incident Report for Exact System

Resolved

The issue has been resolved. Printers should be working correctly now. If problems still occur please contact support for further assistance. Our apologies for the inconvenience.
Posted Jul 04, 2025 - 09:05 CEST

Update

We are continuing to work on a fix for this issue. We will update this page as soon as more information is available.
Posted Jun 12, 2025 - 10:07 CEST

Investigating

You may experience that you are not able to see your printers in Multivers Online when you are migrated to AVD. You may also experience that the redirecting of print jobs to a certain printer tray is not working properly. We are investigating these issues and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Posted Apr 24, 2025 - 10:43 CEST
This incident affected: Exact Multivers.