Status

Exact Online - Error from ItsMe link from PEPPOL registration mail (BE)

Incident Report for Exact System

Resolved

The issue has been resolved. The mails now contain a complete It’s Me -link. If you now send the e-mail again, it will contain the complete link and the PEPPOL-registration process can be resumed. Our apologies for the inconvenience.
Posted Jun 17, 2025 - 10:13 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2025 - 14:10 CEST

Investigating

When sending mails to a company representative for them to verify the PEPPOL registration by ItsMe , the link attached is incomplete causing an error message. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.
Posted Jun 06, 2025 - 10:04 CEST
This incident affected: Exact Online.