Exact Online Payroll - Social Fund in Taxivervoer & Besloten Busvervoer is calculated nett instead of gross

Incident Report for Exact System

Resolved

The Social Fund calculation in Taxivervoer (NL-2801) and Besloten Busvervoer (NL-3001) is adjusted from nett to gross. To calculate retroactively with the correct calculation, create a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next payroll calculation.
Our apologies for the inconvenience.
Posted Apr 02, 2025 - 10:08 CEST

Investigating

In employment conditions groups NL-2801 Taxivervoer and NL-3001 Besloten Busvervoer, the Social Fund components 2801-018 and 3001-030 is calculated nett instead of gross. The calculation should have been changed to gross as of 1-1-2025. We are working on a solution. Our apologies for the inconvenience.
Posted Mar 13, 2025 - 10:45 CET
This incident affected: Exact Online and Exact Online Premium.