HR & Salarisgemak - No option to archive documents in the document archive (NL)

Incident Report for Exact System

Resolved

This incident has been resolved.
Posted Oct 02, 2024 - 08:17 CEST

Monitoring

A fix has been implemented. It is possible to archive documents again and access these documents including payroll slips. We are monitoring the results.
Posted Sep 30, 2024 - 08:23 CEST

Update

We are continuing to investigate this issue.
Posted Sep 29, 2024 - 09:47 CEST

Update

As a result of the issue, e-mail functionality has been disabled until further notice.
Posted Sep 27, 2024 - 11:46 CEST

Investigating

We are experiencing issues archiving documents. This will also impact the payroll slips. You will see an error message if you still want to archive. We are investigating the issue. Our apologies for the inconvenience.
Posted Sep 27, 2024 - 09:44 CEST
This incident affected: Exact HR & Salaris Gemak.