Exact Status Page

Exact Globe+/Exact Globe Next - Error message "Sender not registered" when sending Peppol E-invoices.

Incident Report for Exact System

Resolved

A fix has been implemented and the issue is resolved. As of 30-12-2025 it is possible again to send Peppol E-invoices.
Our apologies for the inconvenience.
Posted Jan 05, 2026 - 15:45 CET

Investigating

You may experience an issue when sending Peppol E-invoices. The message "Sender not registered" can be shown upon processing the Peppol E-invoices. We are investigating the issue and will update this page once more information is available. Our apologies for the inconvenience.
Posted Dec 24, 2025 - 09:49 CET
This incident affected: Exact Globe+ and Exact Globe Next.