This issue has been resolved. You can resubmit the scans if you didn't process them manually yet. Our apologies for the inconvenience.
Posted Oct 14, 2024 - 14:38 CEST
Identified
This issue has been identified and a fix is being implemented.
Posted Oct 10, 2024 - 10:53 CEST
Investigating
You may experience that your entry proposals for sales invoices in the scanning service are marked as 'not ready to enter' with the message 'debtor not found.' We are investigating the cause of this issue. We will post updates on this page as soon as more information becomes available. Our apologies for the inconvenience.