The issue has been resolved. You can open account cards of suppliers again without any issues. If you have deactivated the extensions on the account card, you can reactivate the extensions again. Our apologies for the inconvenience.
Posted Feb 06, 2025 - 10:04 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2025 - 09:51 CET
Identified
We have identified that extensions on the account card are causing the issue. Please note that the disabling of extensions active on this page will make the page available again. We are working on a fix for this issue.
Posted Feb 05, 2025 - 10:56 CET
Investigating
Currently we are experiencing issues when opening account cards of suppliers in Exact Online Premium. You will get an Oops error when you open the account card. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.