The issue has been resolved. Our support department is available again and the support portal is working as intended. Our apologies for the inconvenience.
Posted Jun 12, 2025 - 11:12 CEST
Monitoring
The support portal is available again. You can ask your questions to the Exact Assistant by using the icon in the right top corner of your Exact Online environment. We keep monitoring the situation.
Posted Jun 12, 2025 - 10:50 CEST
Investigating
Currently it is not possible to reach out to our support department. The support portal is unavailable as well. We are investigating the issue. Our apologies for the inconvenience.
Posted Jun 12, 2025 - 10:20 CEST
This incident affected: Customer Support Department.